Paul Crosby Paul Crosby

Who is Responsible for Events in Agile?

There are five major events in Agile Scrum: release planning, sprint planning, daily standup, product demo, and retrospectives. The Uncommon League’s Practical Agile utilizes a 6th secret event for backlog refinement by assessing technical risk, prioritization, t-shirt size (s-m-l-xl) estimating, and story splitting for backlog items.

Read More
Paul Crosby Paul Crosby

What a Customer Journey Map?

A Customer Journey Map is a diagram that shows the journey a customer or persona takes when going through your process with a particular focus on positive and negative points in their experience. A customer empathy map is an excellent technique to use in conjunction with this technique.

Read More
Paul Crosby Paul Crosby

Eat the Frog - Is Procrastination Ruining Your Backlog?

It's human nature to avoid difficult tasks. That leads to just doing all the easy stuff first and leaving all the problematic things for last. That sounds like a good plan, but leaving all the hard stuff to last means prioritizing capabilities and features based on your customer needs isn't going to be possible.

Read More