Use Case Modeling Course

Description: Business Analysts analyze and model requirements to support high quality Business Analysis work. One aspect of that analysis and modeling is the interaction between systems and people – Use Case Modeling. Interactions are a type of interface modeling that must be done to describe system requirements required by the user. In this course you will learn how to define the scope of your efforts that need to be modeled, the analysis and documentation required to show the interaction between the system(s) and people, and how to communicate this information so it is understood by all stakeholders ensuring their needs on the project are being met. This course not only explores the use case model but also a more modern approach to document them through rapid prototyping (mockups and storyboards).

Length: 1-Days

CDU/PDU: Earn 7 CDU/PDU for both IIBA and PMI certification

Perquisites: None

Intended Audience: Business Analysts of any background (Business or IT) or other team members who need to understand how to read, modify, create Use Case models for development and database teams. 


  • Identify the types of projects best suited for Use Case modeling

  • How to identify the actors involved with a Use Case

  • How to document the scope of your Use Case modeling efforts

  • How to document the Use Case with the right amount of information

  • How to document the narrative of the Use Case

  • How to document an Activity diagram in support of the Use Case

  • What not to do in Use Case modeling

  • How to achieve the same results of a Use Case in rapid prototyping (mockups and storyboards

Course Topics

  • An overview of Use Case modeling

  • Benefits of Use Case modeling

  • How to choose the right project for Use Case modeling

  • The components of a Use Case

  • How to create a Use Case diagram

  • Understanding the area under consideration/scope

  • How Use Case scope fits into the overall project scope

  • How to identify the actors in a Use Case

  • How to create the narrative of the Use Case

  • Understanding primary, alternative and exception paths in Use Cases

  • Identifying and documenting pre and post conditions

  • Documenting additional scenarios

  • When is too much of a good thing enough? The right level of information

  • Creating an activity diagram in support of the Use Case

  • Understanding where testing starts and stops with Use Cases

  • All the things Use Case modeling could do but shouldn’t


business analyst IIBA endorsed education provider

The Uncommon League is an IIBA Endorsed Education Provider.  This course is aligned with the BABOK 3.0.

Building Customized Training Experiences as Unique as You

The Uncommon League delivers training experiences that focus on topics you need and that are relevant for your organization.  Buy only what you need - no customization fees, ever.  Our training is flexible with onsite or virtual course options.  We got your back.

Jen Battan

Jen Battan

Public Course Instructor - Jennifer Battan, the Out of the Box BA, has an energetic passion injecting innovation and creative problem solving techniques into how BAs do their day to day work. Her passion is helping teams apply the art and science of business analysis techniques with fresh, modern perspectives.  Jen is an internationally recognized conference speaker, educator and thought leader within the business analysis and creative problem solving communities. She served on her local IIBA (International Institute of Business Analysis) Chapter board as President and various roles for more than seven years, and led a content development and writing team for the Guide to the IIBA Body of Knowledge.  Jen has been a passionate volunteer with the Minnesota Destination Imagination Affiliate for more than 18 years, serving as an Appraiser, Regional Challenge Master, and Volunteer Dissector (Challenge Editor) inspiring today's learners to utilize diverse approaches in applying 21st century skills and creativity.

Bob Prentiss

Bob Prentiss

Enterprise Solutions Instructor - Bob Prentiss is our fearless leader and innovator. Bob is passionate about helping you think, learn and work differently. Bob is an awesome trainer, speaker, mentor, coach, and author. Collector of all things dragon related and Dr. Who fan. Bob is CBAP certified with 25+ years of experience in corporate America; with a background in managing BA centers of excellence, assessing and managing BA maturity, quality, and competency. Bob is an award winning curriculum developer. Bob has presented numerous keynote, workshops, seminars, conferences, and training sessions across North America. Bob is a founding member and past President of the IIBA MSP Chapter.