Managing and Documenting Requirements


This 2-day course is appropriate for anyone that needs to learn how to support and manage requirements to support high quality Business Analysis work. Participants will practice how to document, prioritize and manage requirements throughout the requirements lifecycle. By using the right practices and approaches the Business Analyst will maximize the value of the solution from inception, through implementation and support on-going in the system.

Upcoming Class Dates

Video Online Training

Pre-recorded Online Training is now available for this course.

Internationally Endorsed and Aligned with Best Practices

business analyst IIBA endorsed education provider

Bob the BA is an IIBA Endorsed Education Provider.  This course is aligned with the BABOK 3.0.

Earn 14 PDU / CDUs for both IIBA and PMI certification or recertification.


Our goal at Bob the BA is to help you think, learn and work differently so you can make an impact back on the job. If you always do what you have always done, you will end up right where you were before you were trained right?  So at Bob the BA we take a different approach because we know we learn best by doing and not through lecture. Our courses are always hands-on, practicing through exercises, activities, facilitated discussions, case studies, role play, workshops, printed materials and presentations. 

Who Should Take This Course?

Anyone that is interested in a career in Business Analysis, wants foundational training in supporting and managing requirements.


  • How to package your requirements effectively

  • Understanding your stakeholder preferences in packaging requirements

  • How to present different components of the requirements

  • How to write well-formed requirements

  • How to correct requirements

  • Developing a requirements check list

  • What goes into a business requirements document

  • What goes into a system requirements specification

  • Creating a traceability matrix

  • Tracing requirements to business goals and objectives, test, design, scope

  • The Business Analyst role in testing & user acceptance testing

  • The Business Analyst role in design

  • The Business Analyst role in implementation

  • The Business Analyst role after implementation

  • How to manage requirements change

Course Topics

  • Understanding the differences of project and product scope

  • The process of solution scoping

  • Several techniques and models for solution scoping

  • Breaking down the scope to drive elicitation efforts

  • The process of elicitation

  • Elicitation in different approaches – Agile, Waterfall, Incremental

  • The role team dynamics play in elicitation

  • Learn 17 elicitation techniques

  • Practice elicitation techniques and understand how they support future business analysis efforts

  • When to use each technique and why


Jennifer Battan

Jennifer Battan

Public Course Instructor - Jennifer Battan, the Out of the Box BA, has an energetic passion injecting innovation and creative problem solving techniques into how BAs do their day to day work. Her passion is helping teams apply the art and science of business analysis techniques with fresh, modern perspectives.  Jen is an internationally recognized conference speaker, educator and thought leader within the business analysis and creative problem solving communities. She served on her local IIBA (International Institute of Business Analysis) Chapter board as President and various roles for more than seven years, and led a content development and writing team for the Guide to the IIBA Body of Knowledge.  Jen has been a passionate volunteer with the Minnesota Destination Imagination Affiliate for more than 18 years, serving as an Appraiser, Regional Challenge Master, and Volunteer Dissector (Challenge Editor) inspiring today's learners to utilize diverse approaches in applying 21st century skills and creativity.

Bob Prentiss

Bob Prentiss

Enterprise Solutions Instructor - Bob Prentiss is our fearless leader and innovator. Bob is passionate about helping you think, learn and work differently. Bob is an awesome trainer, speaker, mentor, coach, and author. Collector of all things dragon related and Dr. Who fan. Bob is CBAP certified with 25+ years of experience in corporate America; with a background in managing BA centers of excellence, assessing and managing BA maturity, quality, and competency. Bob is an award winning curriculum developer. Bob has presented numerous keynote, workshops, seminars, conferences, and training sessions across North America. Bob is a founding member and past President of the IIBA MSP Chapter.

Building Customized Training Experiences as Unique as You

Bob the BA delivers training experiences that focus on topics you need and that are relevant for your organization.  Buy only what you need - no customization fees, ever.  Our training is flexible with onsite or virtual course options.  We got your back.