Critical Thinking Skills


The importance of using critical thinking skills cannot be stressed enough when you think of the millions of dollars wasted every day in organizations. Critical thinkers are able to balance logical, creative and intuitive thinking to make effective, informed, balanced and fair decisions. In this hands-on, dynamic and interactive workshop we will explore best practices and techniques that foster critical thinking use every day, and that can be applied immediately back on the job to make better and more informed decisions.

Upcoming Class Dates

Video Online Training

Internationally Endorsed and Aligned with Best Practices

business analyst IIBA endorsed education provider

Bob the BA is an IIBA Endorsed Education Provider.  This course is aligned with the BABOK 3.0.

Earn PDU / CDUs for both IIBA and PMI certification or recertification.


Our goal at Bob the BA is to help you think, learn and work differently so you can make an impact back on the job. If you always do what you have always done, you will end up right where you were before you were trained right?  So at Bob the BA we take a different approach because we know we learn best by doing and not through lecture. Our courses are always hands-on, practicing through exercises, activities, facilitated discussions, case studies, role play, workshops, printed materials and presentations. 

Who Should Take This Course?

Anyone that needs to make better decisions through: the work they perform, the people they interact with, the information they need to analyze or create.


  • The benefits of critical thinking

  • Defining what critical thinking is for you

  • Understanding of how critical thinking and problem solving go hand in hand

  • Use critical thinking to improve your analysis to solve problems, make better judgments, make effective decisions, and improve overall communication

  • Enhance your abilities for careful, critical and creative thought processes

  • Utilization of critical thinking for innovation, creativity and reasoning

  • Understanding the bigger picture within an organization to make improve decisions

  • Develop critical thinking strategies

  • Understand and use various techniques and models for critical thinking so you can make effective decisions

  • Understand the critical thinking framework

Course Topics

  • What is critical thinking?

  • Benefits of advanced thinking at work today

  • Benefits of applied critical thinking

  • Barriers to critical thinking

  • Exploring the thinking process

  • Learn the different types of thinking that can be employed

  • The competencies of thinking by type

  • Assess critical thinking competencies and skills

  • Personal thinking types

  • Determine your personal thinking type

  • Form concepts and strategies for critical thinking

  • Logical vs. creative thinking

  • Recognizing arguments

  • Recognizing and removing fallacies in thinking

  • Understand how reasoning works

  • Different techniques by thinking type

  • Utilize different critical thinking approaches

  • Applying intellectual standards to critical thinking

  • Creativity vs. innovation

  • Understand the relationship between critical thinking and problem solving

  • System thinking definition and techniques

  • Problem and opportunity definition and techniques

  • Learn different techniques for problem solving

  • Modern approaches to problem solving

  • Applying analysis models

  • Systematic approaches to solving problems

  • Decision analysis

  • Deploying your decision

  • Critical thinking approaches of master critical thinkers

  • What will work in today’s modern workplace and what will not

  • Assess the success of your critical thinking


Bob Prentiss

Bob Prentiss

Enterprise Solutions Instructor - Bob Prentiss is our fearless leader and innovator. Bob is passionate about helping you think, learn and work differently. Bob is an awesome trainer, speaker, mentor, coach, and author. Collector of all things dragon related and Dr. Who fan. Bob is CBAP certified with 25+ years of experience in corporate America; with a background in managing BA centers of excellence, assessing and managing BA maturity, quality, and competency. Bob is an award winning curriculum developer. Bob has presented numerous keynote, workshops, seminars, conferences, and training sessions across North America. Bob is a founding member and past President of the IIBA MSP Chapter.

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