Modern Business Analysis Techniques Course

Description: If you struggle with not getting enough information or time from stakeholders to get the job done you may want to rethink the techniques you have been using.  Businesses today are changing rapidly. The same old techniques that you have been using may not be living up to the agility and speed required to succeed in this new dynamic marketplace of change.  You need techniques that will energize your stakeholders, engage them in new ways that bring them to a new level of collaboration!  Whether you live in an Agile or Waterfall world (or somewhere in-between), whether you are Business Analyst, Project Manager, Leader or Subject Matter Expert, this class is right for your you and your organization.  There are well over 300 techniques that can be used on projects to elicit, analyze, make decision and gain consensus, but only a small portion of them are ever taught or are hidden in a book.  This course takes some of the best of the best to help you get extraordinary results!

Length: 1-Day

CDU/PDU: Earn 7 CDU/PDU for both IIBA and PMI certification

Perquisites: We recommend the Introduction to Business Analysis course or equivalent experience.

Intended Audience: This course is for anyone that needs to elicit or get more information from stakeholders in less time.  Whether you lead or facilitate meetings, run the project, do the analysis, or contribute actively to project results, these techniques will work for you.  


  • To learn new techniques that will save you time

  • To learn new techniques that elicit more information faster

  • To learn new techniques that will engage your stakeholders and bring them to a new level of collaboration

Course Topics

  • Learn dozens of new modern techniques to help facilitate the following:

    • Working in person or virtual

    • Faster elicitation

    • More detailed information and requirements

    • Higher levels of collaboration

    • Stronger decisions

    • Ensure participation by all participants equally

    • New levels of creativity and idea generation

    • Stronger solution mindset

  • Modern techniques include (but not limited to):

    • Empathy Map

    • Environmental Scan

    • Advanced brainstorming

    • Spectrum Analysis

    • The Hot Air Balloon

    • Collaborative capture

    • Imagineering

    • Graphic Jam

    • 20/20

    • Touch Point Matrix

    • Heuristic Ideation

  • Advanced Ice Breakers that Really Work (don’t groan – even the most hard core can be won over!)

  • And many, many more collaborative, innovative, and practical techniques that will make your job easier!


Upcoming Instructor Led Dates: This course is delivered virtually online or in public classrooms. The delivery method is displayed below each scheduled date.

business analyst IIBA endorsed education provider

The Uncommon League is an IIBA Endorsed Education Provider.  This course is aligned with the BABOK 3.0.

Building Customized Training Experiences as Unique as You

The Uncommon League delivers training experiences that focus on topics you need and that are relevant for your organization.  Buy only what you need - no customization fees, ever.  Our training is flexible with onsite or virtual course options.  We got your back.

Jennifer Battan

Jennifer Battan

Public Course Instructor - Jennifer Battan, the Out of the Box BA, has an energetic passion injecting innovation and creative problem solving techniques into how BAs do their day to day work. Her passion is helping teams apply the art and science of business analysis techniques with fresh, modern perspectives.  Jen is an internationally recognized conference speaker, educator and thought leader within the business analysis and creative problem solving communities. She served on her local IIBA (International Institute of Business Analysis) Chapter board as President and various roles for more than seven years, and led a content development and writing team for the Guide to the IIBA Body of Knowledge.  Jen has been a passionate volunteer with the Minnesota Destination Imagination Affiliate for more than 18 years, serving as an Appraiser, Regional Challenge Master, and Volunteer Dissector (Challenge Editor) inspiring today's learners to utilize diverse approaches in applying 21st century skills and creativity.

Bob Prentiss

Bob Prentiss

Enterprise Solutions Instructor - Bob Prentiss is our fearless leader and innovator. Bob is passionate about helping you think, learn and work differently. Bob is an awesome trainer, speaker, mentor, coach, and author. Collector of all things dragon related and Dr. Who fan. Bob is CBAP certified with 25+ years of experience in corporate America; with a background in managing BA centers of excellence, assessing and managing BA maturity, quality, and competency. Bob is an award winning curriculum developer. Bob has presented numerous keynote, workshops, seminars, conferences, and training sessions across North America. Bob is a founding member and past President of the IIBA MSP Chapter.