Even the most organized PM can crumble in the face of conflict. Here’s how you can navigate delicate situations like a pro and learn critical conflict management skills.
In this day and age, it is rare to find leaders who have a good combination of stellar leadership qualities and field expertise. The scale is usually tipped towards one side or the other, and this is a major reason why leaders have been the cause of many businesses' triumphs or failures. While there may be other factors that can affect the outcome, the management's decisions often play a critical part.