Business process modeling alone won’t make your company more efficient, but BPM will create a roadmap for you to see where your team members are getting stuck.
Understanding the current state is arguably the biggest step for a Business Analyst or Product Owner on a new project to take. Projects, processes, and systems have a rich history that is typically complex. The larger the organization, the more complexity that is in play. User perceptions, stakeholder expectations, the political landscape and many other factors help or hinder the ability of the Business Analyst to acquire an understanding of the current state.
Experience Week started in 1996 as a way of involving people in experiencing air-related activities. Primarily we are talking about jumping out of a plane with a parachute. Most of a Business Analyst's air-related experiences revolve around breathing in stuffy conference rooms or perhaps the occasional embarrassing hiccup. In Business Analysis, we create experiences for users by facilitating a clear vision, eliciting requirements, designing and managing organizational change to deliver exceptional value to our users. When you think of a business solution experience, what comes to your mind?
Skeptical is a highly-charged word. Are you skeptical? In business being skeptical is akin to being a nay-sayer, difficult to work with, not being a team player or a trouble maker. Skeptical does not need to be destructive or negative. You do not have to be a jerk to be skeptical. Skeptical can mean looking at things with a critical eye respectfully and politely to create thoughtful and meaningful discussions to elicit business requirements and build business solutions.