Advanced Facilitation Skills

Full Version 1-Day – 1/2-Day & Workshops Versions Available
Earn CDU and PDU Credits


Facilitation is a core competency for many roles but additional skill sets are required to handle complex projects, unique situations and more difficult than normal people.  This course is designed for people who have done great work as a facilitator in their roles at their company but know they have want more out of their facilitation efforts. We will help build on your current facilitation skills taking them to the next level.  You will learn and practice several advanced techniques and approaches gaining immediate knowledge and experience that you can apply back on the job.  In addition to the Bob the BA approach to training, this course will also utilize video recording of student facilitation to assist with important and thorough feedback from the instructor.

Internationally Endorsed and Aligned with Best Practices

business analyst IIBA endorsed education provider

Bob the BA is an IIBA Endorsed Education Provider.  This course is aligned with the BABOK 3.0.

Earn PDU / CDUs for both IIBA and PMI certification or recertification.


Our goal at Bob the BA is to help you think, learn and work differently so you can make an impact back on the job. If you always do what you have always done, you will end up right where you were before you were trained right?  So at Bob the BA we take a different approach because we know we learn best by doing and not through lecture. Our courses are always hands-on, practicing through exercises, activities, facilitated discussions, case studies, role play, workshops, printed materials and presentations. 

Who Should Take This Course?

Anyone that leads high profile meetings, large change management efforts, runs programs, facilitates complex requirements workshops that all require buy-in from critical decision makers and large groups of stakeholders.


  • Define the differences of standard and advanced facilitation

  • How to plan for advanced facilitation sessions to achieve your desired results

  • Learn a set of advanced techniques and approaches to maximize your facilitation

  • How to face your facilitation fear in any situation

  • Understand and practice neutrality in difficult situations

  • Recognizing different audiences and how to manage them

  • Recognizing group dynamics, motivations and expectations and how to manage them

  • How to build consensus in the face of resistance

  • Develop strategies for extreme situations and types of difficult people

  • Practice advanced facilitation approaches in a safe environment

Course Topics

  • Advanced facilitation techniques for projects and teams

  • Facilitation for large-scale projects

  • Facilitation for large-scale teams

  • Facilitation in virtual environments

  • Facilitation for innovation

  • Facilitation in Agile or traditional environments

  • Advanced presentation skills

  • Neutrality when under fire

  • When neutrality fails and what to do

  • Emotional intelligence in facilitation

  • Practicing facilitation in extremely difficult environments

  • How to challenge appropriately during difficult facilitated sessions

  • How to intervene in group processes

  • Using critical thinking approaches in facilitation

  • Creating ideal conditions for truly fruitful exchange of ideas

  • Advanced listening for effective facilitation

  • Designing engaging sessions

Building Customized Training Experiences as Unique as You

Bob the BA delivers training experiences that focus on topics you need and that are relevant for your organization.  Buy only what you need - no customization fees, ever.  Our training is flexible with onsite or virtual course options.  We got your back.